CASE STUDY
Aligning organizational structure to strategic priorities
Client: Girl Scouts of Greater Los Angeles
roles assessed
accountabilities documented
At a glance
Challenge
Facing external pressures from competition, COVID-19, natural disasters, and declining volunteer participation, Girl Scouts of Greater Los Angeles needed to redesign their Mission Delivery organization to adapt their model and execute strategic initiatives.
Result
Pariveda delivered a focused organizational assessment that provided GSGLA with visibility into their structure and operations. The assessment equipped leadership with a structured framework for decision-making, clear role accountabilities, and concrete organizational recommendations to support the CEO’s vision to become a “must-have” experience for girls and the best place to volunteer.
Impact
GSGLA gained organizational clarity through role accountability analysis and a capability model that provided leadership with a powerful, strategic decision-making framework to support mission delivery to girls and volunteers.
Girl Scouts of Greater Los Angeles (GSGLA) is a leading youth development organization serving thousands of girls across the greater LA region through leadership development, outdoor experiences, and community engagement programs.
The global pandemic, demographic shifts, and external pressures created operational stress on the organization. Leadership recognized the need to adapt their model and ensure teams were properly structured to deliver on strategic initiatives and their mission.
The Challenge
Understanding how to align organizational structure to strategic priorities.
GSGLA faced unprecedented challenges, including competition from other youth organizations, COVID-19 impacts, political and natural disasters, and supply chain disruptions affecting their signature cookie program. At the same time, fewer women staying home reduced their traditional volunteer pool, resulting in declining girl enrollment and volunteer participation.
The existing organizational structure had unclear role boundaries and work spread across teams without clear accountability. To respond, GSGLA engaged Pariveda to conduct an evidence-based organizational design assessment that would align their structure with strategic priorities and create clarity around roles and responsibilities.
The Result
How Pariveda designed an optimal path forward:
- Conducted a systematic organizational design assessment of GSGLA’s Mission Delivery function, encompassing 100+ roles across three teams.
- Documented 60+ role accountabilities to reveal how work was distributed and identify overlaps and gaps.
- Developed a capability model mapping six core organizational capabilities to GSGLA’s strategic priorities.
- Delivered evidence-based organizational recommendations with clear rationale for structural improvements and strategic alignment.
The Impact
The organizational assessment gave GSGLA executives visibility into their structure and operations and provided a framework for strategic decision-making. Leadership gained clarity on role accountabilities, a capability model to evaluate decisions, and actionable recommendations for transformation.
The assessment positioned GSGLA to adapt to changing demographics and competitive pressures, directly supporting the CEO’s vision to become a “must-have” experience for girls and the best place to volunteer.
“The Pariveda team gave us invaluable insights and a powerful framework to guide future decisions. The work on role accountabilities was eye-opening, offering the most detailed view of our roles we’ve ever had. The clarity we’ve gained will help us transform moving forward.”
– Theresa Edy Kiene, CEO, Girl Scouts of Greater Los Angeles
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