WHO WE ARE

Article

[wpbread]
Alan Henson Profile Picture
Alan Henson
WHAT WE DO

Brand Architecture
Brand Strategy
Employer Branding
Mergers & Acquisitions

We’re passionate about tackling the imperatives of modern leaders

Learn how we deliver on these essential, strategic needs that enable companies to sustain a resilient and impactful business.

HOW WE DO IT
CASE STUDIES
INDUSTRIES
Building better healthcare outcomes, together

At Pariveda, we bring thought leadership to all healthcare industry challenges. Leveraging the benefits of advanced, emerging technologies and fresh perspectives….

INSIGHTS
CAREERS

Choose a career that makes a difference

News

3 Keys To Strengthening Customer Experience

[wpbread]

Paramount for retail success

Even before the pandemic, retailers were eagerly experimenting with all the different ways they could be reinventing the customer experience. When the pandemic arrived and made in-person interactions unsafe, Verizon was one of the retailers enabling self-checkout in its stores and appointment scheduling through its app, and there are scores of similar stories all across retail. Alcohol retailer Total Wine & More had already been prioritizing higher-value interactions with extensive training programs designed to help staff members assist customers with their selections and purchases.

Ultimately, these and other innovations aren’t just about pandemic-proofing a business — they’re about improving the overall customer experience, and they’ll be paramount for retail success in the coming years.

Read the full article by Sam Gobrail in Retail Customer Experience.

By Sam Gobrail
Principal
Sam has a passion for and extensive history of helping organizations align around who they want to become by co-creating a future vision grounded in sound architectures and customer-centered insights.

At Pariveda, we address the imperatives of modern leaders, enabling them to sustain a resilient and impactful business

Swipe To View

Learn how we deliver on the essential, strategic needs that enable companies to sustain a resilient and impactful business.

Let’s create something great together

Featured insight

Article

[wpbread]
Go on a galactic journey through the year 2023, where Gen AI disrupts the world and thrust artificial intelligence into the limelight!…
Alan Henson Profile Picture
Alan Henson

Related insights

Swipe To View