The crucial role of enterprise capabilities in enabling customer excellence
Knowing your business capabilities and how they map to both the functionality of your systems and your desired customer journey will increase customer satisfaction.
The key to moving beyond the generative AI hype
Enabling mainstream adoption of generative AI will save enormous amounts of time. We just have to make it easy.
The path to purposeful AI innovation
Ensuring that technology addresses real human problems and improves the human experience increases its chances of long-term success and adoption.
5 key polarities to manage for cloud cost optimization
Cost pressures are coming. Cost inflation is inevitable. Are you viewing this as a complicated problem to solve? Or a polarity to manage?
