CASE STUDY
Future-Proofing Operations Through Organizational Design
Executive leaders consulted for the project
Employees
At a glance
Challenge
Optimize operations during a global pandemic by redesigning an organizational framework into a business-unit structure that creates greater separation between service lines and prepares the company for what lies ahead.
Result
Pariveda designed an organizational model with four independent business units that aligned decision-making and accountability at the business unit level.
Impact
The new organizational design enabled our client to maintain traditional operations through the pandemic and pursue market growth opportunities.
A $1B leader in digital imaging that had experienced phenomenal growth as an innovative industry leader had to pivot its business during a global pandemic.
While the cinema market remained Digital Corp’s* core business, movie theater closures during COVID-19 pushed the company to refocus on delivering other digital solutions and expanding their global professional services business.
The Challenge
Pivoting from the core business into new service lines and markets exposed fractures in the organizational structure.
Digital Corp needed the right structures, processes, and skills in place to optimize their business performance. They engaged Pariveda to redesign their organizational structure to adjust to current conditions and adapt to future business evolutions.
Pariveda’s initial assessment of the company revealed a breakdown in authority and accountability. The lines between business units were blurred, creating overlapping functions, process inefficiencies, and decision-making bottlenecks.
The Result
How Pariveda aligned performance with accountability:
- Facilitated workshops with the CEO and top 20 executives to align disparate priorities and business functions.
- Established a decision-making framework to evaluate and prioritize the company’s processes and resources.
- Designed a new organizational structure with four standalone business units that brought decision-making and accountability to the appropriate organizational level.
The Impact
Holding business-unit leaders accountable for business results made them responsible for resolving conflicts previously pushed to the CEO. This freed up corporate leaders to drive strategic action to grow the business.
In partnership with Pariveda, Digital Corp prospered through the pandemic and positioned the company to increase asset value by expanding into new markets.
*We value our client’s privacy, so we have altered their name. The outcomes we achieved with them are genuine.
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