Reenabling Sales Enablement
Healthcare insurance company
The largest insurance company in the world, HealthIns*, is a multinational, managed healthcare and insurance provider with 125,000 employees and more than 1.4 million healthcare partners.
As technology changed, the solutions that supported HealthIns’s agents became outdated. Internally, antiquated technology limited the company’s ability to drive a multichannel, direct-to-consumer sales strategy.
Ensuring sales enablement for agents is a key to HealthIns’s business strategy.
HealthIns’s legacy tools and processes had become outdated – they weren’t flexible or efficient enough to support agency needs or internal growth. And customer-facing solutions couldn’t adapt to the emergence of self-service models.
HealthIns hired Pariveda to develop and implement a phased, multi-year approach to address immediate, market-driven changes while customizing a permanent sales enablement solution.
How Pariveda streamlined and improved sales operations:
Cloud scalability provided HealthIns the flexibility to increase and reduce resources as needed. Cost savings were achieved by replacing legacy products and cost models with custom solutions.
Pariveda’s agile, multi-phase approach helped HealthIns reduce risk and increase efficiencies.
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