CASE STUDY

Prioritizing Employees in Organizational Transformation

$ 0 M

In revenue

0 K

Employees

At a glance

Challenge

Lead a successful organizational transformation through a change management strategy that gives employees a voice at the table.

Result

Pariveda developed a change management approach built on an Agile foundation that prioritized employee engagement and prepared users and stakeholders for changes as development teams completed their work.

Impact

In pulse surveys, employees reported higher levels of understanding of what was changing, how it impacted them, and how they could be actively involved as the organization pursues its potential.

Colorado’s largest workers’ compensation insurance carrier has protected customers since 1915, serving over 56,000 companies across industry sectors.

Defined by historical success as a national insurance leader, ColoradoIns* began losing market share to competitors who were adopting innovative technologies, so the company embarked on a significant organizational transformation with wide-reaching impacts on its employees.

Bringing employees along for the change.

ColoradoIns wasn’t satisfied with catching up in the market through organizational transformation – they wanted to surpass their competition by reimagining their entire service offering, organizational structure, and systems architecture. This transformation would significantly impact their employees’ working methods.

As a company with a strong culture of inclusivity, ColoradoIns wanted impacted employees to be consulted on the changes. They brought in Pariveda to help them implement an inclusive and effective change management program.

How Pariveda designed a people-inclusive change strategy that kept the project moving forward:

Interviewed executives and facilitated focus groups with program teams to understand their needs.
Conducted a stakeholder assessment to ascertain risk areas and provided leadership with feedback that highlighted critical themes.
Developed a change management strategy with a clear approach, tools, and processes aligned with the Agile software development and business transformation efforts.