Customers seek deeper thinking on digital transformation
The article discusses the four key managed services trends to watch for in the coming months, including the rise in demand for security services, adoption of cloud-based services, increased focus on automation and analytics, and the impact of new technologies on traditional managed services.
Margaret Rogers shares how Pariveda has supported resource-constrained businesses with reevaluating their business models and digital transformation projects.
“In 2022, personalization will continue to be tricky to navigate as customer touchpoints, such as the iPhone, control what information is shared with apps. These policies have the power to enhance or hinder personalization.”